UAE enhances support for Umrah travellers during Ramadan

The UAE Ministry of Foreign Affairs is urging citizens planning to travel for Umrah during Ramadan to take necessary precautions for a smooth and safe journey.

Travellers are advised to get the seasonal flu vaccine, as recommended by the Ministry of Health and Prevention, and to ensure they have electronic copies of essential travel documents like passports and IDs for easy access.

UAE nationals are also encouraged to review the Umrah Pilgrim Guide on the Ministry's website and smartphone app for important travel information.

For added support, the Ministry reminds travellers to keep the emergency number, 0097180024, handy for 24/7 assistance.

In a move to enhance inclusivity, the Ministry has introduced a new feature for senior citizens and people of determination, allowing family members to register them in the Twajudi service via the website, mobile app, or WhatsApp. This ensures personalised support throughout their journey.

The Ministry reaffirms that its dedicated support teams are available 24/7 through the call centre at 0097180044444.